Security for Data Entry Projects and Forms Processing   

Document Security 

Client original source documents are NEVER distributed to data entry operators. All documents are either first photocopied or scanned using high-speed document scanners. Data is then either extracted using text recognition methodologies or is keyed from scanned image. When required, we utilize the services of a certified document destruction firm to dispose of client source documents, thus further insuring documents do not fall into the wrong hands.  

 

Data Security 

The bulk of our keying and/or text verification is performed from image over a private network. We use a thin client model, which means that all work is done on the central servers. NOTHING ever leaves our servers. Images, data, and all processing stay on the central servers. Data entry operators do not have the permission to print or download images or data.

Privacy 

As mentioned above, source documents are not distributed to data entry operators, nor do they have permission to print images. As an added measure, when privacy requirements demand it, we can even split the source document into multiple TIF images or image snippets, and give different parts of the document to different groups of data entry operators. Thus, a single data entry operator would never have access to an entire document. For example, one group of operators can be assigned to enter just applicant names, another can be assigned the social security numbers, dates and telephone numbers, and a third group can be assigned everything else.  In addition, we utilize the services of a certified document destruction firm to dispose of client source documents when required.  

 

Confidentiality 

As discussed above, nothing ever leaves our servers and we can have different data entry operators process different parts of each document, thus making it impossible for any one person to have access to all the information on a single document. Furthermore, our data entry contractors work independently from remote locations, typically do not know each other, and do not have the ability to communicate or exchange information. This combination of factors results in even better security and confidentiality than can be achieved when operators work next to each other in a centralized data center.